Blue Monkey provides a high level of support to all our clients, the support covers both Hosting/Email Services and also the Web Site developed by BlueMonkey.

Supporting Your Web Site
Once your web site is live you will be advised as to the level of support appropriate to the type of site you have. A range of support packages are available to our clients which are designed to provide you with peace of mind and the benefits of ongoing work on the site to keep it fresh, up to date and delivering a quality service to your customers. To find out more about web site support options, please email sales@bluemonkeyweb.co.uk

Hosting & Email Support
Hosting and email support is available to all of our clients who have purchased one of our web site hosting packages. Our qualified and experienced support staff are here to assist you 24 x 7 x 365 should you have any issues with your hosting or email services. The team is made up of Computer and Electronics Engineers with years of experience in the Web Hosting industry. Hosting and email support is usually responded to within 1 hour of a ticket being raised, no matter what the time, day or night.

Existing customers can visit our support web site at www.bluemonkeysupport.co.uk to gain further information or register a fault with their service.